Scope of Services & Multidisciplinary Offerings
Description of Services: Definition of provisions across all core pillars: Professional Development & Business Consulting, Marketing & Web Solutions.
Advisory Disclaimer: Explicit statement that coaching and operational consulting services provide strategic guidance and educational frameworks, not certified CPA tax filing, licensed legal counsel, or guaranteed employment outcomes.
Booking, Payment Terms & Pricing Structure
- Fee Schedule: Clear terms for Coaching Session(s)
- SINGLE- STRATEGY FOCUS SESSION $95.00
- MOMENTUM- PROGRESSION SESSIONS $275.00
- ELEV8- EXECUTIVE COACHING $550.00
Payment Processing: There will be a 4% processing fee of the total services charge.
Taxes & Invoicing: Client responsibility for applicable local taxes and payment transaction fees.
Cancellation, Rescheduling & Refund Policy
- All Services: There is a non – refundable $50.00 consultation fee required to book your service and the fee goes toward the final cost when booking KB & M Services.
Rescheduling Rules: Clients are allowed one (1) reschedule along with at least 24 hours’ prior written notice to reschedule a virtual coaching or consulting session.
No-Show & Late Policy: Policies governing client lateness (e.g., session ends at scheduled time) and missed appointments without prior notice will be forfeited.
Refund Terms: All payments are final.
Client Responsibilities & Materials Submission
Accurate Information: Client obligation to provide truthful, accurate career histories, business documentation, and branding assets. KB & M Services, LLC are not legally liable for any information that may be used that is provided by the client that is inaccurate, misrepresented, or fabricated or false.
Timely Feedback: Projected timelines and deadline of any services and/or projects will be outlined in the contract.
Intellectual Property & Work Ownership
Client Deliverables: Full ownership transfer of customized final deliverables (completed resumes, client-specific SOP documents, custom website files upon full invoice settlement).
Proprietary Frameworks: Retention of ownership by the agency over proprietary templates, workshop materials, methodology frameworks, and pre-existing code/design libraries.
Third-Party Platforms, Tools & Permitting
Software Subscriptions: Client responsibility for maintaining third-party licenses (e.g., WordPress hosting, domain registrars, payment gateways, CRM tools).
Event Permitting & Compliance: Clear division of responsibilities regarding municipal permits, health licenses, and insurance policies for event and concession coordination.
Limitation of Liability & Warranties
“As-Is” Provision: Disclaimer stating services and strategic advice are delivered without express or implied guarantees of specific revenue growth, job placement, or search engine ranking positions.
Cap on Liability: Maximum liability capped at the total amount paid by the client for the specific service in dispute.
Confidentiality & Non-Disclosure
Mutual commitment to safeguarding non-public business strategies, trade secrets, financial details, and personal candidate information shared during consultations.
Right to Refuse Service: KB & M Services, LLC reserves the right to refuse, decline, or discontinue services when a request is outside our scope, conflicts with our policies or values, presents a conflict of interest, or is otherwise not a suitable fit for our business.
Have any question? Contact us